Hassle-free returns at The Cross Collection
We want you to be completely satisfied with your purchase from The Cross Collection. If for any reason you're not, our return policy makes it easy to send items back. We're here to help you through the process.
Understanding our return conditions
For a return to be accepted, items must be in their original, unworn, and unwashed condition with all tags still attached. Returns must be initiated within 30 days of the original purchase date. We reserve the right to refuse returns that do not meet these conditions. Please ensure all packaging is intact where applicable.
RETURN & REFUND
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7-10 business days.